DMC's key professionals are officers and managers of the company and provide DMC's clients with an extensive balance and depth of experience. The professional qualifications of the individuals responsible for the policies and performance of DMC are indicated as the following:

Dan Costa, CEO of DMC Insurance Administrators, Inc. serves as the fund manager and is responsible for the overall administrative services operation. Dan has 24 years experience in the employee benefits field and has been with the firm for 19 years. Dan has extensive experience in all areas of Taft-Harley trust fund administration including plan design, asset management, COBRA, HIPAA, cost containment program design and implementation. Dan is a member of the International Foundation of Employee Benefits.

David Gordillo, President of DMC Insurance Administrators, Inc. serves as the director of marketing and administration. David has 24 years experience in the employee benefits field specializing in Taft-Hartley Trust Funds for over 20 years. He has been asked to moderate and speak on behalf of Union locals at shop steward seminars as well as seminars in the labor organizations. In addition, he has employee benefit experience in the Small and Large Group Insurance, Flexible Benefits market. David is a member of the International Foundation of Employee Benefits.

Victoria Gordillo, VP of Operations for DMC Insurance Administrators, Inc. is responsible for personnel, coordinating and implementing accounting procedures for all clients. Victoria has 30 years experience in the accounting field and has been with the firm for 19 years. She has extensive experience in Corporate and Trust Fund accounting, billing and eligibility for Taft-Hartley Trust Funds. Victoria is a member of the International Foundation of Employee Benefits.

The DMC enterprise software system is a multi-tiered application that provides comprehensive services to DMC personnel and other users. The system manages all aspects of the trust, including the trust definition itself, as well as providers, plans, employers, and members. The system generates employer invoices, tracks payments, calculates provider remittance data, generates COBRA notices, produces employer eligibility reports and submission forms, creates and tracks eligibility correspondence, sends notices, and generates detailed auditing and census data. Through this system, customer service representatives and trust managers have immediate access to all data for the Trust, ensuring quick and accurate resolution to inquiries and problems.

The system also provides a secure, on-line mechanism to deliver both provider remittance and eligibility data to all providers and employers. The information is password protected and is delivered in encrypted form via the HTTP secure sockets layer, to ensure that the data cannot be stolen. Through this interface, employers and providers have immediate access to both current and recent information. In addition, the system can generate this data in other formats, for delivery via CDs and other media.